Customer Reviews

See What Our Customers Are Saying

Always pleasant to talk to, never in a hurry, explains everything. HASSLE FREE
Tony F
Very responsive, excellent customer service and great rates.
Becky N
Lyle helped us to understand various facets to be able to make the best decision for our needs. He was very patient in answering our questions and kept us up-to-date each step of the process.
Chandra D
Lyle was incredibly patient with me throughout the entire process. He explained everything thoroughly and was happy to answer any question I had. I am deeply grateful for the amazing service he provided and the fact that I knew he had my best interest at heart. I will recommend him to any friends or family that are interested in purchasing a home. You will be in good hands with Lyle!
Gabriela J
We appreciate Lyle reaching out to us to let us know how beneficial it could be to refinance at this time. Ultimately, that led to us discovering how much we could save on interest in the long run, which is very exciting. Thank you!!
Christopher D
Brad is always so helpful and friendly. His expertise and advice in any situation is priceless. He definitely makes things happen and makes home dreams come true! I wouldn't go to anyone other than Brad for any future loans or mortgages. He is just awesome!
Aurora M
The most honest and reliable person in the business! I rarely refer people to my friends as it means I put my reputation on the line, when I do. Lyle is the one person I feel comfortable referring to my friends and I have never had a negative comment come back!
Steve K
Brad, Brad, Brad, Brad Puckett is his name and he is on top of his game !!!!!
John R
Brad is incredibly knowledgeable and a joy to work with! 10/10 recommend to friends and coworkers!
Kelci B
And just like that the keys are in my hand! I still can't believe that the house is mine now! Lyle, when I first met you and read your bio I was very impressed with your motive to help people. You have proven your professionalism over and over with your hard work, late night digging and searching, and most importantly made me feel important. You are truly a great man inside and out I'm 110% satisfied with your services. For that I wanted to personally thank you!!!
Maihoua T
Lyle is the epitome of professionalism. It’s refreshing to deal with someone who is so knowledgeable, patient, approachable and genuine. Lyle is an absolute pleasure to deal with and all around great guy!!
Tracey M
Brad has been very helpful along the refinancing process. He made himself available when I needed clarifications and change features on the refinance. I am very pleased with Brad and GEM Mortgage services. Thanks!
Rafael U
Lyle has always Kept in contact with us over the years. Always given us honest advice. And through our last transaction saved us a bunch of money. Thank You Lyle..
Michael G
Lyle explained every detail of the process so it was easy to understand and we felt comfortable during the process. We have worked with him in the past and have referred him to friends.
Kimberly G
Everything was done quickly and simply.
Benjamin M
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